Terms and Conditions

Whilst we at Art In Design Limited believe that the standing we enjoy is built upon a reputation for providing a service to the highest competitive standards, even the best of enterprises must set out the terms on which they do business in order to avoid uncertainty. We therefore draw your attention to the following standard conditions which contain provisions governing the relationship between us ("AIDL") and you (the "Customer"). In these terms and conditions reference to any gender shall include any other gender including the neuter and reference to the singular shall include the plural.

  1. Price Variation – Estimates are based on our current costs of production and, unless otherwise agreed are subject to amendment at any time after acceptance to meet any rise or fall in such costs. AIDL will not be bound by any verbal price estimate. A binding quotation will be given only on receipt of work.
  2. VAT – All invoices will be subject VAT at the prevailing rate.
  3. Preliminary work – A charge may be made for all work carried out at the Customer's request, whether or not the Customer places an order for finished product.
  4. Copy – A charge or additional charge may be made for work required where copy supplied is in any way inadequate, imprecise or inaccurate in specification.
  5. Order & Production – The Customer must place an Order by completion of the order form contained within the catalogue, which must be sent to the address stated in the catalogue. Any variation in the Order, including but not limited to variation in quantity, card design or overprinting, must be communicated in writing to AIDL within seven days of the date of the Order and the Customer shall bear any costs incurred by such variation. AIDL will produce work consistent with the Order or any subsequently confirmed variation of the Order.
  6. Order Confirmation – Upon acceptance of an order by AIDL an order confirmation will be sent to the Customer at the customer's address provided in the order form. Upon issue of an order confirmation by AIDL, AIDL and the Customer will be deemed to have entered into an agreement subject to the order and these terms and conditions. If an order confirmation has not been received within four working days of submission of the order to AIDL the Customer must contact AIDL without delay to confirm the order has been received. In the absence of an order confirmation from AIDL it is the sole responsibility of the Customer to verify that any order has been received by AIDL and AIDL shall not be liable for any loss arising as a result of any failure to carry out work for which an order confirmation has not been issued.
  7. Proofs – Proofs, where applicable, will be submitted for Customer approval to the customer's address provided in the order form. AIDL shall not be responsible or liable for any error not corrected by the customer in proofs so submitted. The Customer's alterations and additional proofs necessitated thereby shall be charged extra. When type or layout is at the judgment of AIDL, changes to such type or layout made by the Customer shall be charged extra. The Customer shall not be entitled to discount or compensation of any kind whatsoever for any error in finished work which was present in proofs and which was not corrected by the Customer.
  8. Payment – AIDL reserves the right to refuse credit without giving a reason save as required by law and may require payment of a deposit or the full invoice value before commencing work. Invoices will be issued either when prepayment is requested or otherwise upon despatch of finished work. In the absence of written agreement to the contrary, payment terms are strictly 30 days from the date of invoice and AIDL reserves the right to charge interest at 2.5% per month (or part month) on any sum not paid in accordance with these terms and conditions.
  9. Delivery & Risk – AIDL will use reasonable endeavours to ensure goods are delivered in accordance with delivery dates or estimated delivery dates quoted but cannot guarantee delivery on such dates and time shall not be of the essence in respect of delivery. Risk in all work passes to the Customer upon delivery of the work at the customer's address quoted in the Order.
  10. Title – Title in any work undertaken subject to these terms and conditions remains vested in AIDL until such time as payment in full is received by AIDL and the Customer grants AIDL a lien on all work (whether delivered to the Customer or not) ordered by the Customer subject to these terms and conditions. Notwithstanding any other remedy available to it AIDL reserves the right at its absolute discretion to recover any work or goods in respect of which the price has not been paid and for that purpose the Customer shall grant AIDL or its agents reasonable access to all premises upon which the work or goods may be located.
  11. Claims – Advice of non delivery of work or goods must be made within seven days of the date of despatch and any claim in respect thereof must be made in writing within 28 days of the date of despatch. Advice of defect, damage, or partial loss of work or goods in transit, or any other matter must be made as soon as possible an in any event not later than two days following delivery of the work or goods and any claim in respect thereof must be made in writing within seven days of the date of delivery. AIDL reserves the right to reject any claim not advised and made in accordance with this clause, to which time shall be of the essence.
  12. Liability – AIDL shall not be liable for indirect or consequential loss howsoever arising and AIDL's liability to the Customer, if any, is limited to the price for the work or goods concerned.
  13. Standing materials – All materials of whatsoever nature owned by AIDL or its contractors and used in the production of work or goods ordered subject to these terms and conditions shall remain the property of AIDL or as the case may be its contractors. Such materials supplied by the Customer shall remain the property of the Customer.
  14. Customer’s Property – All property supplied to AIDL by or on behalf of the Customer shall be held and worked on by AIDL at the Customer's risk and AIDL shall not be liable for loss or damage to Customer's property howsoever arising. AIDL shall not be liable for any defect in or the unsuitability of work or goods arising from the use of Customer's property, materials or equipment. Subject to there being no monies due and payable to AIDL by the Customer, AIDL shall, upon demand, use its best endeavours to return Customer property to the Customer.
  15. Insolvency – If the Customer is unable to pay its debts as they become due, or enters into an arrangement with its creditors, or commits any act of bankruptcy or being a company has a winding up petition issued against it, or receiver appointed over any part of its assets, then without prejudice to any other right or remedy it may have AIDL shall:–
    • Have the right not to proceed further with the contract or any other work for the Customer and shall be entitled to charge for any work already carried out for the Customer (whether completed or not), and materials purchased for the Customer. Such charge shall be a debt to AIDL which becomes due and payable immediately upon invoice.
    • In respect of all unpaid debts due and payable to AIDL by the Customer have a general lien on all goods and property in AIDL's possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property in such manner and at such price as AIDL in its sole discretion considers fit and to apply the proceeds towards such debts.
  16. Illegal Matter – AIDL shall not be required to accept, work upon, produce or print any material which in the opinion of AIDL is or may be illegal or give rise to proceedings including but not limited to any material which is or may be defamatory or an infringement of the intellectual property rights of a third party. The Customer shall indemnify AIDL in respect of all damages (including damages paid on advice of Counsel) and costs (including without limitation, legal fees) arising from any libellous matter or any infringement of copyright, patent design or any other proprietary or personal right contained in any material printed for the customer.
  17. Cancelation – The Customer may cancel an Order by notifying AIDL in writing within seven days of the date of the order confirmation.
  18. Force Majeure – AIDL shall be under no liability if unable to carry out any work for any reason beyond its control including but not limited to Act of God, legislation, war, fire, flood, drought; inadequacy or unsuitability of any instructions, electronic file, or other data or materials supplied by the Publisher; failure of power supply; lockout, strike or other action taken by employees in contemplation or furtherance of a dispute; any inability to procure materials required for the performance work, interruption of transport, or any other cause whatsoever outside AIDL's control which affects the AIDL's business whether or not of like nature to those specified above. During the continuance of such a contingency the Customer may by written notice to AIDL elect to terminate any contract governed by these terms and conditions.
  19. Acceptance of Terms – In placing an Order (which is not cancelled in accordance with clause 17) the Customer signifies agreement to these terms and conditions and confirms that the contract entered into is subject only to these terms and conditions (and any variation agreed by AIDL in writing) irrespective of any verbal or written statement or action by the Customer purporting to impose any different term or condition.
  20. General
    • Any contract between AIDL and the Customer entered into as a consequence of the Customer placing an Order shall be construed in accordance with English law and the parties to any such contract submit to the exclusive jurisdiction of the English courts.
    • The invalidity or unenforceability of any provision of these terms and conditions will not affect the validity or enforceability of any other provision and any invalid or unenforceable provision will be severable.
    • The parties to any contract governed by these terms and conditions do not intend that any term of that contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
    • The Customer affirms that no transaction governed by these terms and conditions:
      • shall be deemed a sale by sample;
      • has been entered into as a r esult of any inducement, representation or warranty save as may be made in the AIDL catalogue or these terms and conditions.
    • No variation in these terms and conditions shall be valid unless confirmed in writing by AIDL.